Frequently Asked Questions
FAQs
No, an EV Charger can only be controlled by one cell phone at the same time.
Yes, but avoid water or foreign matter entering the EV Charger connector, plug or charging nozzle, etc. Do not unplug the connector, plug or charging nozzle with water on the EV Charger. If there is water or foreign matter at the connector, plug or charging nozzle, please dry the EV Charger or remove the foreign matter before using it.
Our chargers consume very little energy when they are not in use, which we call "standby power". The standby power consumption of this charger is about 3 to 4 watts.
Our EV Charger can be adjusted to schedule charging appointments using an app or on the display, enabling you to avoid high electricity rates and charge during low electricity rates.
Yes, our EV Charger has various protection mechanisms, when the EV Charger is in an abnormal condition such as over current, over voltage, over temperature, etc., the EV Charger will light up red to enter into the alarm state, and at the same time stop charging, and there will be an alarm message on the cell phone APP.
Yes, our EV Charger integrates seamlessly with CT accessories to enable dynamic load balancing functionality. For instance, by configuring the maximum household electricity consumption current, our EV Charger automatically adjusts charging current levels. When the household consumption load nears capacity, the charger decreases current output to prevent overload. Conversely, during lower household consumption, it gradually increases charging current. This intelligent adaptation ensures a safeguard against household electricity tripping issues caused by EV Charger usage.
Yes, we offer specially designed connectors for various settings. At home, the 14-50 high-power plugs provide efficient charging. However, in remote areas where high-power sockets might be scarce, our connectors adapt. Switch to the 5-15 lower power plugs, more commonly found in such locations, ensuring reliable charging even in challenging environments.
Our charging port type is J1772, so it can charge any electric car and gasoline/electric hybrid car whose socket is J1772 model, but Tesla needs to connect an extra SAE J1772 adapter.
The battery capacity of your electric car, the maximum power of your home charging station, the environment, etc.
When the connector is not plugged in tightly, the charging current of an EV Charger with a maximum charging current of 40A will be limited to 24A.
This product is equipped with over-temperature protection, when the temperature reaches the threshold, the device will alarm and stop charging. It is recommended to charge in Cool and ventilated place to charge, try not to charge for a long time in the environment of high temperature and sunshine.
Take 40A as an example, charging current 40A charging power is about 9KW 40A 230V. if the car battery capacity is 55KWH, 55/9=6.1, theoretically it takes about 6 hours to charge from 0 to full.
Yes, we have specially designed a connector for this purpose. When you can't find a high power socket in the field, you can replace the 14-50 plug to a 5-15 plug, which has less charging power, but this kind of socket is more common.
Yes, our EV Charger has 10 levels of safety protection, such as over-under-voltage, over-under-current protection, anti-static, lightning, leakage protection, etc. The protection level of the shell is IP66, so you can use it safely as long as it is not extreme weather.
Smart P201 portable power station can supply power to devices with power below 150W, such as cell phones, laptops, computers, small fans and so on.
Approximate usage time = Total power (148Wh) * 0.85 / Load power (Watts).
Yes, if there is no equipment access, P201 will rest after a period of time, and the output will also off ,but in AC and DC modes, even if there is no equipment access, P201 will not rest and the output will not be turned off.
When charging P201, the screen will light up and the remaining battery percentage will keep flashing.
As long as the AC or DC switch is on, a certain amount of power consumption will occur. So when not using the P201, it is the best choice to turn off all output ports when not in use.
Store in a dry and cool place as much as possible and do not let it near water sources. In order to prolong the service life, after use It is best to keep it fully charged. When not in use, it is recommended to unplug the devices connected to the P201 and turn off all outputs.
Yes, the P201 portable power station can be used on any of the output ports while charging.
Smart P302 portable power station can power devices with power below 300W, such as cell phones, computers, drones, small fans, small air purifiers and so on. drones, small fans, small air purifiers and so on.
Yes, the P302 portable power station can be used on any of the output ports while charging.
Yes, if no device is connected, the P302 will shut down after a while, and the output will also off, but in AC and DC modes, even if there is no device access, the P302 will not shut down, output will not close.
When P302 is charging, the bar in the battery icon will keep flashing.
Wipe with a dry cloth. If a more thorough cleaning is required, it is recommended to use a cleaner used for cleaning cell phone and computer screens.
As long as the AC or DC switch is on, a certain amount of power consumption will occur. Therefore, when not in use, turn off the AC or DC switch when not in use. AC or DC output off when not in use is the best choice.
Store in a dry and cool place as much as possible and do not let it near water sources. In order to prolong the service life, after use It is best to keep it fully charged. When not in use, it is recommended to unplug the devices connected to the P302 and turn off all outputs. outputs off as well.
Smart P302 has a larger battery capacity, more output ports, and a cigarette lighter output port, and the output power The output power is also increased.